Doc Supply

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Doc Supply Frequently Asked Questions

Simply click on a question to see the answer below.

Our size allows us to offer personalized service to meet your individual needs.

On average it takes 2-3 months due to all the factors and people involved with the process.

It depends upon your insurance benefits. 80% is the average covered by insurance with 20% patient responsibility unless you have secondary insurance. Secondary insurance will usually cover the 20%. Please call for further clarification.

Patients can pay by cash, check, credit card, or care credit. https://www.carecredit.com/go/245BNV/

Insurance deems the reasonable usable lifetime of equipment is a minimum 5 years. If you have a major change in condition, you might qualify sooner.

Please contact us at 800-306-5160.

Most insurances will cover new batteries every 12 months if needed.

What other people say about us

“I have dealt with several medical supply companies lately and DOC has by far surpassed all of them. Your customer service and genuine care for your customer is outstanding. We received all our equipment in a timely manner by a very knowledgeable associate. Thank you for meeting our needs with a minimum of red tape.”


James Miller, Horn Lake, MS